Creating Emails To create an email that can be saved as a draft or sent immediately: Navigate to the "Emails" area from the left hand menu. If you have email quota available you will see a compose email button at the top of the screen, click "Compose Email" Select a template to base your email off by click on the image of the email template or simply proceed Enter the senders "From Name", this will appear in the "From" field in the recipients email program Enter the "From Email", NOTE: if you use an invalid email your email is more likely to be treated as spam In the "To" drown down select the lead status type you wish to send an email. If you don't have any lead status types with contacts associated you will need to set these up prior to sending emails Enter a "Subject", HINT: ensure you don't use subjects words that are commonly used in spam emails Google Search "common spam subject lines" for more information Enter the "Body" of the email, NOTE: you can use a number of the "Email Placeholder Substitutions" listed at the bottom of the screen in your body and they will be substituted when the email is sent. Optionally enter a scheduled date/time you wish to send the email Choose to send the email by clicking the "Send Email" button or save a draft by clicking the "Save Draft" button